Let clients help you sell more cars

+ Get more buyers into your dealership with better online reviews

+ Get more repeat sales and referrals with automated follow-ups

Attract more reviews in sites like Google

With Feedb getting reviews is automatic and as easy as 1, 2, 3

Request Feedback via Email or SMS after each car sale 

Customer provides feedback with phone and just 1 tap

After redirection, review site shows ready to add a review

Provide a channel for dissatisfied customers to vent privately 

With Feedb your customers will be able to provide valuable feedback directly to you

• 74% of consumers say that positive reviews make them trust a car dealer more.
• Car Dealer reviews are the most commonly checked by consumers before picking a dealer to visit
• 40% of consumers form an opinion after reading just 1-3 reviews

Did you know that Car Dealers that boost their online rating by one star can increase revenues by 5% to 9%

Higher ratings in more places equals more money in your pocket! Not requesting feedback using Feedb after each transaction is like leaving money on the table!

How does Feedb get reviews again?This is how it works:

Customer sees a feedback sign in dealership or receives a feedback request via Email or SMS

• Sign has a QR code and a website address to give you feedback with a phone
• You can add QR code and feedback URL to receipt, flyer, etc…
• Any of your salespeople can easily send the request on the spot using Feedb from their phones or computer 

Simple question is answered with a simple tap

• How likely are you to recommend us to a friend?
• Answer varies from 10 (extremely likely) to 0 (not likely)
• 9 & 10’s are your promoters, 7 & 8’s your passives and 0-6’s your detractors

Clients are encouraged to post a public review

• Sign has a QR code and a website address to give you feedback with a phone
• You can add QR code and feedback URL to receipt, flyer, etc…
• Automatic reminders are sent when feedback is not responded

Dissatisfied guests are asked for private insights

• How likely are you to recommend us to a friend? 
• Answer varies from 10 (extremely likely) to 0 (not likely)
• 9 & 10’s are your Promoters, 7 & 8’s your Passives and 0-6 your Detractors

Automation keeps you away but on the know

• Feedb handles all the follow up  replies for you
• You get notified when feedback is received
• You can respond to negative feedback or use the autoresponder

Build a contact list with emails and/or mobile phones and do automatic follow ups

Stay on top of your customer’s mind to get more repeat and referral business!

Your client’s contact info is entered when submitting feedback

A list is built categorizing your promoters, passives and detractors

You can easily send mass email and SMS within Feedb

Use coupons to encourage repeat sales and referrals

Don’t let the competition steal your customers!

• Set automations to send follow up emails at specific time intervals 
• Send offers for their friends and make it easy for them to share on Facebook
• Send a coupon to save on the next car every 6-12 months after the last purchase

With Feedb you can set custom offers based on the feedback given and auto send loyalty and referral offers  long after feedback has been given

Full automation saves you time and keeps car buyers coming

Set an offer to be sent every 3-6 months to encourage a repeat car purchase

Set a refer-a-friend offer to be sent to happy guests to encourage referrals

Monitor quality and satisfaction with Net Promoter Score

Get valuable insights only customers can give and monitor ongoing quality and consistency using Net Promoter Score (NPS)

The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend your dealership to others. It is calculated by subcontracting the percentage of detractors from the percentage of promoters. You can get your entire team on Feedb so they all have access to send feedback requests!

You get more and better reviews within the 1st month of using Feedb or your money back!

Feedb Kiosk Mode

• Feedb is ready to be used in kiosk mode
• Use in any Android or iOS device
• We provide all the setup support
• Use kiosk only or along with feedback signs
• No kiosk limit

Fresh Website Testimonials

• Testimonials are proven to warm up prospects
• Automatically get customers’ permission to use
• Feedb keeps the content fresh and up to date
• All content is optimized for search engines

More Visibility in Local Search

• Reviews are a huge ranking factor in local searches
• More 5 star reviews help rank higher
• The age of the reviews is also a big factor
• Constant 5 star reviews help you be at the top

You get more and better reviews within the 1st month of using Feedb or your money back!